It was a breeze communicating with Freda from the first call we had with her. We received impeccable customer service from her and Nicholas as they went above and beyond to accommodate requests from us with regards to the project. The project was completed on time, as projected, even with their tight schedule before the Lunar New Year celebrations and many compliments to their friendly and hardworking team of workers. The results were great and I would definitely be recommending their service to my family and friends. Thank you, again, Floor Melody!